Code of ethics
1 | A quality service is most important – We are known for our friendly and quick customer service. We work hard for it every day. | 5 | Hidden expenses are not honest – We can offer the best price for our customers. The price is final and without any hidden or extra fees. | |||||
2 | The beauty of simplicity – We make logistics easy for you to understand. | 6 | Transportation is not rocket science – We do not leave our customers in trouble. If we cannot help you, we recommend somebody who can. | |||||
3 | Our customer is our capital – Our customers pay for the service. That is why we answer only to them and do not take anything for granted. | 7 |
A long-term contract will not grant success – You decide how long you want to co-operate with us. A contract duration does not have to be measured in years. |
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4 | Time is of the essence – We value your time. You are not required to fill out endless forms, read through contracts that are pages long and wait for days for us to answer. | 8 |
Nobody is perfect – If we are wrong, we bear the responsibility. We are cautious not to make mistakes, if we do, we try to learn from them. |
All the best,
Aleksander Bankiir
ETS Logistics Ltd
Director